Cornerstone Specialty Wood Products Appoints Lisa Friemoth as Director of Customer Service and Order Fulfillment
CINCINNATI, April 6, 2022 /PRNewswire/ — Over the past two years, our company has experienced significant growth in demand for its ResinDek® engineered flooring panels and shelving products. To accommodate this growth, Cornerstone Specialty Wood Products, LLC® today announced that Lisa Friemoth was promoted to Director of Customer Service and Order Fulfillment.
Friemoth has extensive customer service knowledge and skills. As Director of Customer Service, she will ask her team members to focus on the day-to-day demands of this job while working on long-term strategies to help achieve breakthrough changes in customer service.
In her role as Director of Order Fulfillment, Friemoth will partner with external vendors and collaborate with internal resources to ensure day-to-day fulfillment operations are executed with excellence and efficiency for our customers. She will lead our efforts to constantly strive for better communications regarding order progress throughout our system, from the quoting phase through to delivery to the job site. She will focus on optimizing processes that will produce superior results and on delivery times.
“Lisa’s strong skills and in-depth knowledge of our internal process will accelerate our success. Her strong work ethic, integrity and exceptional problem-solving skills will be essential in maintaining our position as the preferred flooring solutions provider for mezzanines, choose robotic modules and platforms (AGV and AMR),” said Greg Doppler, president of Cornerstone Specialty Wood Products.
Mrs. Friemoth studied at the University of Cincinnati. She started her career at Cornerstone as a receptionist in 2006 and quickly rose through the ranks to Office Manager. Since then, Friemoth has held leadership positions in human resources and customer service.
ABOUT CORNERSTONE SPECIALTY WOOD PRODUCTS, LLC
For over 20 years, Cornerstone Specialty Wood Products, LLC (www.resindek.com) has been at the forefront of research and development in engineered wood flooring panels for the material handling industry. In 1994, company founder and president Greg Doppler invented the ResinDek panel, which today has become the first sold mezzanine floor panel in the world. ResinDek industrial engineered flooring panels have the proven structural integrity to withstand live and dead pallet truck limits of 2,000-8,000 lbs. and the rigorous demands of automated guided vehicles and autonomous mobile robots.
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SOURCE Cornerstone Specialty Wood Products